Answers before you send.

MMMail is a browser extension and SaaS tool for Gmail and Google Workspace users. It helps you create and send personalised emails using variables, conditional content, previews, and responsible sending controls.

MMMail is a mail merge and personalisation tool. It is not an email database provider, lead generation service, spam tool, or bulk email infrastructure provider.

Emails are sent from your own Google account.

MMMail is designed for small businesses, freelancers, sales teams, recruiters, schools, associations, internal company teams, Google Workspace users, and people who currently use spreadsheets to manage email communication.

MMMail focuses on smart personalisation. In addition to normal variables like {{FirstName}} or {{Company}}, MMMail supports conditional content, such as choosing a Slovak or English paragraph based on recipient data.

You log in using your Google account.

No. In the community forum, other users should only see your public username, avatar, and badges. Your Google account email address is not shown publicly.

Your username is your public identity in the MMMail community forum. It allows you to post, comment, report issues, and participate without exposing your Google account email address.

This may be possible, but username changes may be limited to prevent impersonation or abuse.

MMMail should only access the Google data required to provide the features you use. The exact data access is explained in the Privacy Policy and Google permission screen. MMMail is designed to minimise access and avoid unnecessary storage of email content.

No. MMMail does not sell Google user data.

The Privacy Policy will be linked here before public launch.

Emails are sent through your own Gmail or Google Workspace account, using authorised Google access.

No. MMMail does not bypass Gmail or Google Workspace limits. MMMail may also apply its own lower limits to protect users, recipients, account reputation, and the service.

MMMail may use safer limits based on your account type, plan, account age, activity, Trust Score, or abuse-prevention rules. The goal is not to send the maximum possible number of emails. The goal is to send responsibly and maintain account health.

You are responsible for making sure your emails are lawful and appropriate. MMMail is designed for legitimate, permission-based communication. You must not use MMMail for spam, phishing, deceptive outreach, stolen lists, purchased lists, or unlawful campaigns.

No. MMMail is not intended for purchased, scraped, stolen, or unauthorised recipient lists.

For marketing, promotional, newsletter, outreach, or similar messages, you may be legally required to provide an easy way to opt out. You are responsible for complying with the rules that apply to your emails.

Paid MMMail plans are not intended to add visible branding to your outgoing emails unless clearly stated. MMMail may add technical headers or metadata needed for operation, diagnostics, safety, or abuse prevention. These are not the same as visible email footer branding.

Variables are placeholders that are replaced with recipient-specific values. Example: Hello {{FirstName}}, becomes Hello Peter,.

Conditional content lets one template show different text depending on recipient data. Example: if Country is Slovakia, show Slovak text; otherwise show English text.

MMMail should warn you before sending if a required variable is missing. You should always preview emails before sending.

Yes. Previewing generated emails before sending should be a core MMMail workflow.

MMMail may offer a free plan, trial, or Founding Member programme. The available plans and limits are shown on the pricing page.

A Founding Member is one of the early MMMail users who receives special access or benefits, such as early access or lifetime Pro features, depending on the offer terms.

Plans may include Personal, Workspace User, Workspace Domain, or other plans shown on the pricing page.

You can cancel through your account, billing portal, or payment provider interface. Deleting the browser extension does not automatically cancel your subscription.

Refunds depend on the refund policy, applicable law, and the circumstances of the payment. Duplicate charges or billing errors may be reviewed by support.

The forum is for support questions, bug reports, feature requests, complaints, responsible sending discussion, general MMMail workflows, and official announcements.

Yes. Complaints and negative feedback are allowed, as long as they are factual and respectful.

Yes. Please include steps to reproduce the issue, your browser, MMMail version, and whether you use Gmail or Google Workspace.

Yes. Feature requests can be posted and voted on by the community.

Badges are public indicators of MMMail or community activity. Examples may include Founding Member, Active Sender, Power Sender, Mail Merge Expert, Verified Workspace User, Top Contributor, Moderator, and Official MMMail Team.

No. Other users should only see badge levels, not your exact sent email count.

Yes. MMMail may suspend or terminate accounts that violate the Terms of Service, Community Guidelines, platform rules, or applicable law.

Examples include spam, phishing, malware, fraud, harassment, illegal activity, use of stolen or purchased recipient lists, trying to bypass Gmail limits, creating multiple accounts to avoid restrictions, abusing the community forum, or attempting to crack or bypass licensing.

You may contact support and request a review. Include your account details, username, and a clear explanation of why you believe the action was incorrect.

Send abuse reports to michalkazsmer@gmail.com. Please include relevant information, such as sender details, screenshots, timestamps, headers, or a description of the issue.

MMMail is designed primarily for Chromium-based browsers such as Google Chrome. Support for other browsers may be added later.

Yes, MMMail is intended to work with Gmail and Google Workspace accounts, subject to Google permissions, admin settings, and account limits.

MMMail needs permission to perform specific actions, such as helping prepare or send emails through your Google account. The requested permissions should be limited to what MMMail needs to provide its features.

Yes. Google Workspace administrators may control which apps and extensions are allowed in their organisation.

MMMail may need to update features, limits, or permissions to remain compatible with Google services and policies.

Support email: michalkazsmer@gmail.com. Community forum: MMMail Community.

Response times may depend on your plan, issue type, and support volume.

You can follow updates through the MMMail website, the community forum, release notes, and email updates if you subscribe to them.